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Shipping & Returns

Returns Policy

It is important to ANVINTRO that you are 100% satisfied with your purchase. We accept returns on all items excluding accessories and handbags with immediate notification upon receiving item.  Returns for store credit are accepted within 7 days of receiving your order in the same condition. All shipping cost for returning a package will be customer's responsibility.  

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button or send message directly to dian@anvintro.com. We'll notify you via e-mail of your store credit once we've received and processed the returned item.



Shipping fees are calculated automatically when item is added to cart and through checkout process.  All fees can be viewed before confirming order and checking out. ANVINTRO ships all packages via USPS mail.  It is highly recommended that customer select to ship items with at least priority mail because it is more secure especially for international customers, but other shipping options are also available and can be selected. If customer needs additional shipping options, please contact ANVINTRO beforehand. 

All orders will be shipped within 2-3 business days unless notified otherwise.   

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.



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